1. Who We Are
This Privacy Policy applies to SN Enterprises ("we", "our", "us"), operating the SN Enterprises eCommerce platform. Our store is located at Maniammai St, Nanmangalam, Vellakkal, Chennai, Tamil Nadu 600129. You can contact us at snenterprisesatbusiness@gmail.com or +91 7358046362.
2. What Information We Collect
- Account Information: Name, email address, and password (stored as a bcrypt hash — never plain text).
- Order Information: Shipping address, product selections, and order history.
- Usage Data: Pages visited, IP address (for rate limiting and fraud prevention), and browser type.
- Communication Data: Any messages you send us via the Contact / Lead form.
3. How We Use Your Information
- To process and fulfill your orders.
- To send account verification and password reset emails.
- To prevent fraud and abuse through rate limiting and login monitoring.
- To improve our products and services.
- To respond to your inquiries submitted via the contact form.
4. How We Protect Your Data
- All passwords are hashed using bcrypt with a minimum cost factor of 12 — we never store plain-text passwords.
- Authentication uses signed JWT tokens with defined expiry periods.
- All API endpoints are protected with HTTPS and strict HTTP security headers (CSP, HSTS, X-Frame-Options).
- Role-based access control (RBAC) ensures users can only access their own data.
- We do not store any payment card data. All payments are processed by trusted payment gateways.
- All prices are validated on the server — amounts cannot be tampered with by users.
5. Data Sharing
We do not sell, rent, or trade your personal information to third parties. We may share data with service providers (e.g., email delivery via Resend) strictly for operational purposes and under confidentiality agreements.
6. Cookies
We use session cookies and authentication tokens necessary for the functioning of the site. We do not use third-party advertising cookies.
7. Your Rights
- You may request access to your personal data at any time.
- You may request correction or deletion of your account data.
- You may opt out of non-essential communications.
To exercise these rights, email us at snenterprisesatbusiness@gmail.com.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the site after changes constitutes acceptance.