⚡ We stand behind the quality of our products. If you are not satisfied, we want to make it right.
1. Return Eligibility
To be eligible for a return, your item must:
- Be returned within 7 days of delivery.
- Be in its original, unused condition with all original packaging and accessories.
- Include the original receipt or proof of purchase.
- Not show signs of physical damage caused after delivery.
2. Non-Returnable Items
- Items that have been installed, used, or tampered with.
- Items purchased on sale or with a promotional discount (unless defective).
- Customised or special-order products.
3. Defective or Damaged Items
If you receive a defective or damaged item, please contact us within 48 hours of delivery with photos of the damage. We will arrange a replacement or full refund at no additional cost to you.
4. How to Initiate a Return
- Email us at snenterprisesatbusiness@gmail.com with your order number and reason for return.
- We will respond within 2 business days with instructions.
- Bring the item to our store or arrange a pickup (subject to availability).
- Once we receive and inspect the item, we will process your refund or replacement.
5. Refunds
- Approved refunds will be processed within 5–7 business days.
- Refunds will be issued to the original payment method.
- Shipping charges are non-refundable unless the return is due to our error or a defective product.
6. Warranty
All products come with the manufacturer's warranty. Warranty claims must be raised directly with us. Please retain your purchase invoice as proof for warranty claims.
7. Contact for Returns
SN Enterprises
Maniammai St, Nanmangalam, Vellakkal, Chennai, Tamil Nadu 600129
snenterprisesatbusiness@gmail.com | +91 7358046362